terms & conditions
Welcome to Max & Rosie
Thank you for taking a moment to read my Ts & Cs. By purchasing from Max & Rosie you are confirming that you have read and agree with these terms.
All items are individually handmade by myself and are thoroughly quality checked before being dispatched. Due to the hand crafted nature, no two pieces are exactly the same and each may have unique differences or quirks. Every effort has been made to ensure that all descriptions and photography accurately represent the products that I sell. Computer monitor settings will affect how colours are displayed on screen and there may be minor variances between the image and the actual product which I cannot accept responsibility for. All product and fabric designs on this website are copyright of the artist and must not be reproduced in any form without prior written permission.
All parcels are sent via Royal Mail and I aim to despatch within 2 working days. All UK orders are FREE P&P as standard. Deliveries to Europe cost £3 P&P for orders up to £14, £4.50 P&P for orders up to £34.99 and £7.50 for orders of over £35. Deliveries to the rest of the world cost £3.50 P&P for orders up to £14, £5 P&P for orders up to £34.99 and £11 P&P for orders of over £35.
We hope you love your purchase but if not it can be returned for an exchange or refund. If you wish to return your purchase please notify me at email@example.com
Returned goods must be in perfect condition and returned within 14 days. No refund for any return postage costs will be made. If the goods do not reach us in perfect condition then your right to a full refund may be affected.
When returning an item, it is recommend that you use a recorded service, we are not responsible for items that are lost in the post.
You can find our Privacy Notice here.
If you have any queries regarding these terms of service, please don’t hesitate to email me at firstname.lastname@example.org